If you’ve forgotten your password:
On the Log In screen, tap Forgot Password
Enter your account email
Check your inbox → click the reset link
Enter your new password → save
Want to Change It? (Already Logged In)
Web
Go to Settings → My Info
Under Password, tap Change Password
Enter your current password, then your new one
Tap Save
Forgot your current password? Tap Forgot your password? in the same pop-up instead.
Mobile
Tap menu icon (top left) → My Info
Under Security, tap the refresh icon next to Password
Enter your current password, then your new one
Must be 8+ characters with a mix of symbols, uppercase letters, and numbers
Confirm → tap Save
Questions along the way? Reach out via chat, in the app or on the site, or email us at [email protected]. We’re happy to help.

