Every purchase order has its own built-in chat, so questions about that order stay organized and easy to find later, no digging through your general inbox.
Here is how đđ»
Web
Go to Orders
Open the PO you have a question about
Click the chat icon (right side)
Send your message â it stays linked to that order
Mobile
Tap the menu icon (top left) â POs
Open the order
Tap the chat icon (top right)
Send your message â it's linked to that order
Type your message and send. The conversation stays tied to the specific order, making it easy for both you and the distributor to follow the context.
Having trouble with Chat or not receiving messages?
Reach out to our support team via the chat on the website or inside the app. Weâll be happy to assist you. đ